Answers to the questions we hear most. Don’t see yours? Contact us directly.
1. Do you provide the truck?
No — we’re labor-only. You rent the truck, POD, or storage container (from U-Haul, Penske, PODS, or wherever you like), and we provide the crew to load, unload, pack, or unpack it. This usually saves you money compared to a full-service mover, since you control the transportation cost directly.
2. What should I have ready before the crew arrives?
For the safety of our crew, please make sure all paths to the truck are free of debris, and park the truck as close to the entrance as possible. Have everything properly packed and ready to move when we arrive — boxes packed and taped (or ask us about packing service), with any specific instructions about fragile or high-value items. If anything needs to be disassembled (bed frames, large shelving), let us know ahead of time.
Please allow us to decide the best way to pack the truck so your belongings arrive safely and your move is successful.
3. Do you bring moving supplies?
We bring furniture pads, wrap, dollies, and straps to protect and move your items safely. If you need packing boxes and tape, let us know when you book and we can include those in your quote.
4. How is pricing calculated?
We charge by the hour, based on crew size and the scope of your move. All moves have a two-hour minimum. Contact us with your move details for a straight quote — no hidden fees.
5. What areas do you serve?
We serve Southern New Hampshire and Northern Massachusetts. If you’re not sure whether your move is in range, reach out and we’ll let you know.
6. How far in advance should I book?
As early as possible, especially around weekends and month-end (the busiest times for moves). We’ll always try to accommodate short-notice bookings when our schedule allows.
Still have questions? Our crew is happy to walk you through exactly how it works — contact us any time.